Like many industries, transportation is currently undergoing a transformation propelled in part by advances in technology. Gone are the days when drivers were isolated on the road for days or weeks at a time — and when fleets had little insight into the operation of their vehicles or day-to-day operations.
Today, the best fleets realize that technology is a natural part of progress, and utilizing this technology can help them meet their objectives. Technology not only helps fleets understand how to set goals, but also how to measure and meet goals.
Here are the 5 ways technology can help fleets meet their goals:
1. Increasing fuel efficiency
Fuel is a huge operational cost for fleets and any measures to help reduce this cost can be a benefit. With the use of electronic logging device (ELD) technology, fleets can reduce idling, monitor tire inflation, route more efficiently, and measure driver performance — all leading to reduced fuel spending.
2. Increasing driver productivity
Commercial drivers deal with a lot — long hours away from home, inattentive drivers on the road, road hazards, and inclement weather. Add compliance and regulatory requirements and it seems as if driving is an afterthought. Fortunately, technology solutions help increase driver productivity and decrease workload in key ways: reduced paperwork, electronic vehicle inspection, electronic signature capture, and automated driver tasks.
3. Retaining good drivers
Through the use of predictive modeling, fleets are able to understand the reasons why their drivers leave. The best telematics providers offer predictive analytics to help fleets hire and retain their best drivers. Fleets can gain an understanding of the professional and personal reasons drivers become dissatisfied — so they can take steps to prevent driver losses before they happen.
4. Increasing vehicle productivity
While it’s vital to optimize driver productivity, it is just as important to optimize vehicle productivity. Commercial vehicles are subject to a lot of wear and tear — and while unavoidable, the costs add up. Fault monitoring applications monitor thousands of faults and provide near real-time notifications in the event that a fault does occur. This insight allows fleets to quickly diagnose and fix vehicle problems before they become severe.
5. Improving customer service
Fleets can gain an additional layer of customer service through customized integrations into back office systems, customized training for driver and back office staff, or some other level of integration. The best ELD providers are also able to provide data around many areas of the business so fleets can know where they are doing well and where they need to improve, allowing for increased service to customers.
When considering electronic logging device providers, fleet managers should ensure that the technology will help their fleet meet goals. Read this whitepaper to read about the five key items in greater detail.